COVID-19 INFORMATION
COVID-19 Information
Check back here for service status updates for all PZAZZ! Entertainment Complex facilities. We’ve compiled a list of Frequently Asked Questions below. Be sure to check the CDC website and the Iowa Department of Public Health website for up-to-date recommendations to Protect Each Other.

Frequently Asked Questions: PZAZZ! Entertainment Complex

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Catfish Bend Casino, PointsBet Sportsbook, Cold Stone Creamery, CocoLoco’s Gift Shop, Restore RX at The Spa, The Boogaloo Sports Bar & Grill, Gasoline Allie’s, Arcade, KingPins Bowling, ZOOM! Go-Karts and Catfish Bend Inn & Spa are currently open.

Indoor and Outdoor Huck’s Water Park, Tiki Bar, LazerTown, Ballocity, SkyTrail, Edgewater Grille, Candy Alley and PZAZZ! Resort Hotel are currently closed at this time.

Please follow PZAZZ! Entertainment Complex Facebook page or check back here for official updates.

You can find us on Facebook and Instagram.

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Arcade & Zoom
Monday – Thursday: 4PM – 8PM
Friday: 4PM – 10PM
Saturday: 10AM – 10PM
Sunday: 10AM – 8PM

KingPins
Monday: 4PM – 10PM
Tuesday: Noon – 10PM
Wednesday: 4PM – 10PM
Thursday: Noon – 4PM
Friday: Noon – 10PM
Saturday & Sunday: KingPins in hosting the Iowa State Bowling Tournament beginning January 30 – May 15, 2021. There will be extremely limited or no open bowling during this timeframe. Click to view weekend open bowling availability.

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Lunch:
Open Daily: 11AM – 2PM

Dinner:
Sunday – Thursday: 5PM – 9PM
Friday – Saturday: 5PM – 10PM

Bar:
Sunday – Thursday: 11AM – 9PM
Friday – Saturday: 11AM – Midnight

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Not at this time. No more than 8 people per party will be allowed.

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For your safety and convenience please use the FunCity main parking lot to park & enter, located on the south side of the campus. Additional parking and entry points are located at the PointsBet entrance and parking garage.

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Yes. All employees are required to wear a mask while working around others.

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Yes. All guests are required to wear a mask per Governor’s mandate issued on November 16, 2020.

Full proclamation can be viewed at: https://coronavirus.iowa.gov/pages/proclamations

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We will provide a mask if needed. Masks are available at Casino & PointsBet Security Stations, FunCity Rotunda, Boogaloo Hostess, KingPins Counter and Hotel Front Desks.

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The PZAZZ! Entertainment Complex underwent an industrial grade sanitation process. All machines, games, chairs, tabletops, bathrooms and surfaces were disinfected. Carpets were professionally cleaned, lighting was cleaned or replaced, and numerous hand sanitizing stations have been installed.

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Employees are wiping down arcade games after play, and go-karts after use.

Employees shall be required to thoroughly sanitize their hands at least hourly while on shift.

All touched surfaces will be sanitized regularly throughout the day, plus numerous additional safety protocols and procedures.

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Catfish Bend Inn & Spa, Hampton Inn & Suites, Holiday Inn Express, Fairfield Inn and Comfort Suites are open for reservations. Please visit www.greatriverhotels.com to book your stay.

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FunCity Adventure: $60 FunCity Gamebucks Card for only $40!

With everything from go-karts to arcade games, FunCity has something for the whole family! Details at GreatRiverHotels.com.

*Not available at Hampton Inn & Suites, PZAZZ! Resort Hotel or Catfish Bend Inn & Spa.

Dining Adventure: $50 PZAZZ! Food & Beverage Card for $40!

Valid at The Boogaloo Sports Bar & Grill. Details at GreatRiverHotels.com

*Not available at Hampton Inn & Suites, PZAZZ! Resort Hotel or Catfish Bend Inn & Spa.

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Open Daily: 2PM – 8PM

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Huck’s Harbor Indoor and Outdoor water park, Tiki Bar, LazerTown, Ballocity, Sky Trail, Edgewater Grille, Candy Alley and PZAZZ! Resort Hotel are currently closed at this time.

Please follow PZAZZ! Entertainment Complex Facebook page or check back here for official updates.

You can find us on Facebook and Instagram.

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Indoor and Outdoor Huck’s Water Park closed for season.

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Great River Entertainment management is currently evaluating wedding and banquet operations. Please follow PZAZZ! Entertainment Complex Facebook page or check back here for official updates.

You can find us on Facebook and Instagram.

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Great River Entertainment management is currently evaluating wedding and banquet operations. Please follow PZAZZ! Entertainment Complex Facebook page or check back here for official updates.

You can find us on Facebook and Instagram.

Frequently Asked Questions: Casino

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Open daily: 10AM – 2AM

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For your safety and convenience please use the Parking Garage to park & enter. Additional parking and entry points are located at Casino Main Entrance plus Catfish Bend Inn & Spa Entrance. Hampton Inn & Suites guests may access the Casino through hotel lobby. All other entrances to the property will remain closed.

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Only the North Casino Entrance shall be open until further notice.

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Yes. All employees are required to wear a mask while working around others.

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Yes. All guests are required to wear a mask per Governor’s mandate issued on November 16, 2020.

Full proclamation can be viewed at: https://coronavirus.iowa.gov/pages/proclamations

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We will provide a mask if needed. Masks are available at Casino & PointsBet Security Stations, FunCity Rotunda, Boogaloo Hostess, KingPins Counter and Hotel Front Desks.

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Social distancing cues will be placed on the floors where lines form. Social distancing protocols shall be maintained pursuant to Governor Reynold’s orders. Slot machines and table games shall be spaced or otherwise divided to ensure social distancing mandates. Barriers or shields shall be used at customer service counters and elsewhere when social distancing protocols are not possible.

Table Games Social Distancing Policy

Craps Tables

Three players are allowed per end of the table, equaling six total players per table. If a table game is full, ask a supervisor to be put on the waiting list. As a spot becomes available your name will be called through our PA system. Additional table(s) may be opened depending on day of the week, player interest, and staffing levels. All table game players are required to wear masks.

Blackjack Tables

Six players are allowed per table and must be wearing a mask. A waitlist will also be available if all tables are full.

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Catfish Bend Casino underwent an industrial grade sanitation process. All slot machines, table games, chairs, tabletops, bathrooms and surfaces were disinfected. Carpets were professionally cleaned, lighting was cleaned or replaced, and numerous hand sanitizing stations have been installed.

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Employees shall be required to thoroughly sanitize their hands at least hourly while on shift.

Slots machines and tables games shall be sanitized as quickly as possible as players depart the machine or table.

Dealers at table games shall sanitize regularly and frequently.

All touched surfaces will be sanitized regularly throughout the day, plus numerous additional safety protocols and procedures.

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Catfish Bend Inn & Spa, Hampton Inn & Suites, Holiday Inn Express, Fairfield Inn and Comfort Suites are open for reservations. Please visit www.greatriverhotels.com to book your stay.

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Catfish Bend Casino occupancy shall be reduced to not more than 50% of established gaming positions, excluding staff counts.

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Yes. Please practice social distancing.

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Open Daily: Noon – 6PM

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Valet will not be offered until further notice.

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Shuttle service will not be offered until further notice.