COVID-19 INFORMATION
COVID-19 Information
Check back here for service status updates for all PZAZZ! Entertainment Complex facilities. We’ve compiled a list of Frequently Asked Questions below. Be sure to check the CDC website and the Iowa Department of Public Health website for up-to-date recommendations to Protect Each Other.

Frequently Asked Questions: PZAZZ! Entertainment Complex

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Catfish Bend Casino, PointsBet Sportsbook, Cold Stone Creamery, CocoLoco’s Gift Shop, Restore RX at The Spa, The Boogaloo Sports Bar & Grill, Arcade, KingPins Bowling, ZOOM! Go-Karts, Tiki Bar, PZAZZ! Resort Hotel and Catfish Bend Inn & Spa are currently open.

Indoor and Outdoor Huck’s Water Park, LazerTown, Ballocity, SkyTrail, Gasoline Allie’s & Candy Alley are currently closed at this time.

Please follow PZAZZ! Entertainment Complex Facebook page or check back here for official updates.

You can find us on Facebook and Instagram.

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Arcade & Zoom
Monday – Thursday: 4PM – 8PM
Friday: 12PM – 11PM
Saturday: 10AM – 11PM
Sunday: 10AM – 8PM

KingPins
Sunday: 10AM – 8PM (Limited availability due to leagues or tournaments)
Monday: 4PM – 8PM (Limited availability due to leagues)
Tuesday: 12PM – 8PM (Limited availability due to leagues)
Wednesday: 4PM – 8PM (Limited availability due to leagues)
Thursday: 12PM – 4PM (No open bowling 4PM – 8PM due to leagues)
Friday: 12PM – 11PM
Saturday: 10AM – 11PM

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Monday – Thursday: 11AM – 2PM & 5PM – 9PM
Friday: 11AM – 2PM & 5PM – 10PM (Bar will remain open until 11PM)
Saturday: 11AM – 10PM (Bar will remain open until 11PM)
Sunday: 11AM – 9PM

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Not at this time. No more than 10 people per party will be allowed.

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For your safety and convenience please use the FunCity main parking lot to park & enter, located on the south side of the campus. Additional parking and entry points are located at the PointsBet entrance and parking garage.

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Yes. All employees are required to wear a mask while working around others.

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We encourage all players to wear a mask but it is not required.

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We will provide a mask if requested. Masks are available at security stations.

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The PZAZZ! Entertainment Complex underwent an industrial grade sanitation process. All machines, games, chairs, tabletops, bathrooms and surfaces were disinfected. Carpets were professionally cleaned, lighting was cleaned or replaced, and numerous hand sanitizing stations have been installed.

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Employees are wiping down arcade games after play, and go-karts after use.

Employees shall be required to thoroughly sanitize their hands at least hourly while on shift.

All touched surfaces will be sanitized regularly throughout the day, plus numerous additional safety protocols and procedures.

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Catfish Bend Inn & Spa, Hampton Inn & Suites, PZAZZ! Resort Hotel, Holiday Inn Express, Fairfield Inn & Comfort Suites are open for reservations. Please visit www.greatriverhotels.com to book your stay.

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FunCity Adventure: $60 FunCity Gamebucks Card for only $40!

With everything from go-karts to arcade games, FunCity has something for the whole family! Details at GreatRiverHotels.com.

*Not available at Hampton Inn & Suites, PZAZZ! Resort Hotel or Catfish Bend Inn & Spa.

Dining Adventure: $50 PZAZZ! Food & Beverage Card for $40!

Valid at The Boogaloo Sports Bar & Grill. Details at GreatRiverHotels.com

*Not available at Hampton Inn & Suites, PZAZZ! Resort Hotel or Catfish Bend Inn & Spa.

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Open Daily: 2PM – 8PM

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Huck’s Harbor Indoor and Outdoor water park, LazerTown, Ballocity & Sky Trail, Gasoline Allie’s & Candy Alley are currently closed at this time.

Please follow PZAZZ! Entertainment Complex Facebook page or check back here for official updates.

You can find us on Facebook and Instagram.

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Indoor and Outdoor Huck’s Water Park closed for season. Tiki Bar open daily 5PM-9PM.

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Great River Entertainment management is currently evaluating wedding and banquet operations. Please follow PZAZZ! Entertainment Complex Facebook page or check back here for official updates.

You can find us on Facebook and Instagram.

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Great River Entertainment management is currently evaluating wedding and banquet operations. Please follow PZAZZ! Entertainment Complex Facebook page or check back here for official updates.

You can find us on Facebook and Instagram.

Frequently Asked Questions: Casino

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The casino is open! Catfish Bend Casino reopened on Monday, June 1 at 10AM.

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Sunday-Thursday: 10AM – Midnight
Friday & Saturday: 10AM – 2AM

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For your safety and convenience please use the Parking Garage to park & enter. Additional parking and entry points are located at Casino Main Entrance plus Catfish Bend Inn & Spa Entrance. Hampton Inn & Suites guests may access the Casino through hotel lobby. All other entrances to the property will remain closed.

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Only the North Casino Entrance shall be open until further notice.

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Yes. All employees are required to wear a mask while working around others.

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We encourage all players to wear a mask but it is not required. However, players at table games are required to wear a mask during play.

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We will provide a mask if requested. Masks are available at Thermal Temperature Scan stations.

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Social distancing cues will be placed on the floors where lines form. Social distancing protocols shall be maintained pursuant to Governor Reynold’s orders. Slot machines and table games shall be spaced or otherwise divided to ensure social distancing mandates. Barriers or shields shall be used at customer service counters and elsewhere when social distancing protocols are not possible.

Table Games Social Distancing Policy

Craps Tables

Three players are allowed per end of the table, equaling six total players per table. If a table game is full, ask a supervisor to be put on the waiting list. As a spot becomes available your name will be called through our PA system. Additional table(s) may be opened depending on day of the week, player interest, and staffing levels. All table game players are required to wear masks.

Blackjack Tables

Four players are allowed per table and must be wearing a mask. A waitlist will also be available if all tables are full.

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Catfish Bend Casino underwent an industrial grade sanitation process. All slot machines, table games, chairs, tabletops, bathrooms and surfaces were disinfected. Carpets were professionally cleaned, lighting was cleaned or replaced, and numerous hand sanitizing stations have been installed.

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Employees shall be required to thoroughly sanitize their hands at least hourly while on shift.

Slots machines and tables games shall be sanitized as quickly as possible as players depart the machine or table.

Dealers at table games shall sanitize regularly and frequently.

All touched surfaces will be sanitized regularly throughout the day, plus numerous additional safety protocols and procedures.

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Catfish Bend Inn & Spa, Hampton Inn & Suites, The PZAZZ! Resort Hotel, Holiday Inn Express, Fairfield Inn & Comfort Suites are open for reservations. Please visit www.greatriverhotels.com to book your stay.

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FreePlay will not be added to an account for the time we were closed, they will however have current offers available.

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Comp is earned and on the accounts already, we will not expire the comp this year until there is 6 months of no play from the time we reopen.

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We will conduct the drawing based on entries earned prior to closing the first Friday & Saturday we re-open at 7 & 9pm.

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March Birthday drawing held June 2, 2020. April-June Birthday offers will be available via our MGT offer kiosks.

Must be a Players’ Club member prior to March 17, 2020 to be eligible for April 2020 and May 2020 Birthday offers.

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Hotel offers may be used at any of our hotels until Catfish Bend Inn & Spa or PZAZZ! Resort Hotel is re-opened.

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Catfish Bend Casino occupancy shall be reduced to not more than 50% of established gaming positions, excluding staff counts.

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Yes. Please practice social distancing.

Happy Hour has been temporarily suspended until further notice.

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Open Daily: Noon – 6PM

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Valet will not be offered until further notice.

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All accounts maintained their club level while we were closed and your comp balances will remain available.

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Shuttle service will not be offered until further notice.

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If you have a slot voucher that is about to expire, please hold on to it until we re-open and take it to Player Services for payment. All slot vouchers are valid for 365 days from printing.

Frequently Asked Questions: PointsBet Sportsbook

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PointsBet Sportsbook is open daily.

Betting Kiosks:
Monday: 10AM – 11:30PM
Tuesday – Wednesday: 10AM – 9PM
Thursday – Sunday: 10AM – 11:30PM

Betting Counter:
Monday: Noon – 11:30PM
Tuesday – Wednesday: 2PM – 9PM
Thursday – Friday: Noon – 11:30PM
Saturday – Sunday: 10AM – 11:30PM

Bar:
Monday: 4PM – 11:30PM
Tuesday – Wednesday: 4PM – 10PM
Thursday – Friday: 4PM – 11:30PM
Saturday – Sunday: 11AM – 11:30PM

Frequently Asked Questions: Spa

The Spa at Catfish Bend Casino is under new ownership & management. Restore RX opened on June 1, 2020. Please visit Restore RX Website for hours and services offered. Appointments can be made by calling 319-237-1271.